Hafesa is much more than a consolidated group of companies within an extraordinarily competitive sector. Hafesa is the perfect partner for both customers and suppliers. This is because it:

1. Commits to operational excellence, as it is pointless to have the greatest team and the best solutions if the projects are not successfully completed.
2. Acts ethically, following principles and internal behavioural guidelines, always with a focus on corporate social responsibility.

1. Possesses strategic vision, with a clear understanding of the markets allowing us to look into the future to identify new opportunities.
2. Relies on highly qualified collaborators that provide an extra element of confidence.
3. Has a capacity to respond when required, and always at the necessary speed.
4. And above all, Hafesa is efficient because it puts its focus on execution, that is, by committing the necessary resources so that everything is completed with maximum efficiency – from start to finish.

Competitiveness that manifests itself in each and every one of the steps that make up the downstream of the hydrocarbon sector. Unloading and storage operations across strategically located terminals, the logistics design for national distribution

suitable for any requirement, as well as all the retail activities. Competitiveness is also generated by constant improvements to all processes, a competitiveness which is rewarded by the satisfaction and loyalty of both customers and suppliers.

For Grupo Hafesa, the quality of service is as a result of our professional commitment. And experience has taught us that there is no greater professional commitment than personal commitment. For this reason, every one of us involved with the Hafesa Group goes about our day-to-day work with the goal of quality at its heart. And this is also why all the companies in the group are governed by the same quality management system, which integrates our mission, our vision and our values, and which considers the following fundamental aspects:

1. To provide our employees with an environment and training that allows them to progress professionally and, most importantly, to do so through self-determination, both individually and collectively.
2. To offer clients and suppliers a professional service and a fluid and effective dialogue that meets their expectations, creates trust and, as a result, loyalty.
3. To ensure that all interactions and communication with clients and suppliers are strictly confidential.

We understand that innovation is the ability to offer increasingly efficient products, not only in terms of consumption and benefits, but also in terms of concern for the environment. Innovation from the Hafesa Group is differentiated by the name ‘IT-TECH’, which is applied across our whole range of products.

From the high-performance petrol 98 and the low consumption, highly efficient diesel, to the cleanest central heating oil, making the best use of energy, thereby providing greater protection to the environment. At the Hafesa Group we say that innovation is our fuel.